Frequently Asked Questions: Your Go-To Guide for Clearing Doubts
Find Answers to Common Queries About Our Services and Moving Process
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Are The ProMovers fully licensed?
We are a fully licensed and insured company. We hold BBB accreditation and comply with all the regulations set by NYDOT and US DOT. Your move is in safe hands.
- How far in advance should I plan and book my move?
- Can I obtain a Certificate of Insurance for my building?
- What payment methods are available?
- What happens if something gets damaged during the move? Are The ProMovers responsible for replacement?
If you opt for our Free Basic Coverage, the liability for local moves is 30 cents per pound, while for long distance moves, it is 60 cents per pound. We strive to provide comprehensive protection options to meet your specific needs.
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The ProMovers is a moving services company that serves clients across Brooklyn, Queens, Long Island, New York, and Manhattan.