FAQ's

What services does The ProMovers offer?
The ProMovers provides local and long-distance moving, office relocation, piano and fine art moving, packing and unpacking, furniture disposal, and assembly/disassembly services, ensuring a smooth and stress-free moving experience for residential and commercial clients.

Are you a licensed and insured moving company?
Yes, The ProMovers is fully licensed and insured, following industry regulations to guarantee the safety of your belongings. We provide peace of mind by ensuring protection against potential damages during the moving process.

How can I get a quote for my move?
You can request a free quote by contacting us via phone, email, or our website. Provide details like the move size, distance, and special requirements to receive an accurate estimate tailored to your needs.

Do you offer same-day moving services?
Yes, we offer same-day moving services based on availability. Contact us as early as possible to check our schedule and secure a spot for your last-minute relocation needs within NYC or nearby areas.

How far in advance should I book my move?
We recommend booking 2–4 weeks in advance to secure your preferred date. However, if you’re moving during peak seasons or weekends, earlier reservations ensure better availability and a smoother moving experience.

Do you provide packing materials?
Yes, we offer high-quality packing materials, including boxes, bubble wrap, packing tape, and protective covers. Our team ensures your items are safely packed using the best materials to prevent damage during transport.

Can you move fragile or valuable items?
Absolutely! We specialize in moving fragile and valuable items, such as antiques, fine art, and pianos. Our expert team ensures secure packing, handling, and transportation to keep your items safe throughout the move.

Do you disassemble and reassemble furniture?
Yes, our movers can disassemble large furniture items for safer transport and reassemble them at your new location. This service helps ensure a hassle-free move while protecting your furniture from damage.

How long does a local move usually take?
A local move typically takes 4–8 hours, depending on factors such as the number of items, accessibility, and distance. Our efficient team works swiftly to complete your move as smoothly as possible.

What areas do you serve?
We serve all five boroughs of NYC, including Brooklyn, Manhattan, Queens, the Bronx, and Staten Island. Additionally, we provide long-distance moving services to other states for residential and commercial clients.

Can you move offices and commercial spaces?
Yes, we specialize in office and commercial relocations, minimizing downtime and ensuring a seamless transition. Our team carefully handles office equipment, furniture, and files to help businesses resume operations quickly and efficiently.

Do you provide storage solutions?
While we don’t directly offer storage, we can assist in finding secure storage options. Whether you need short-term or long-term storage, we help you locate safe and reliable facilities for your belongings.

Are there any hidden fees in your pricing?
No, we believe in transparent pricing. Your quote includes all moving costs upfront, with no hidden fees or surprises. We discuss all charges beforehand to ensure clarity and trust in our services.

What should I do before the movers arrive?
Label boxes, separate essential items, and clear pathways for an efficient move. If possible, disassemble small furniture, unplug electronics, and ensure fragile items are packed securely for smooth transportation and unloading.

How can I contact The ProMovers?
You can reach us at (718) 313-9895 or email info@thepromovers.com. Visit our website for more details, request a free quote, or follow us on social media for updates.